Outage in Chit Chats

Issues with Scheduling Canpar Pickups

Resolved Minor
June 27, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue with our API connection to Canpar. This has resulted in difficulties with scheduling and label printing for courier pickups. We are working with Canpar to resolve the issue but we do not have an ETA of when these services will be available. We will provide an update once we have more information.
Components affected
Chit Chats Web Application and API
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 06/27/2022 08:22PM

We are testing a fix for this issue.

IDENTIFIED almost 2 years ago - at 06/27/2022 07:39PM

We have identified an issue with our API connection to Canpar. This has resulted in difficulties with scheduling and label printing for courier pickups. We are working with Canpar to resolve the issue but we do not have an ETA of when these services will be available. We will provide an update once we have more information.

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