Outage in Ciptex

Twilio - Call Failures to a Subset of Twilio Phone Numbers in Thailand

Resolved Minor
April 22, 2024 - Started 11 days ago - Lasted about 22 hours
Official incident page

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Outage Details

Twilio is observing call failures to a subset of Twilio phone numbers in Thailand. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/23/2024 12:07PM

We are no longer observing call failures to a subset of Twilio phone numbers in Thailand. This incident has been resolved.

INVESTIGATING 11 days ago - at 04/22/2024 11:25PM

Twilio are continuing to observe call failures to a subset of Twilio phone numbers in Thailand. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

MONITORING 11 days ago - at 04/22/2024 08:44PM

Twilio has started seeing recovery for call failures to a subset of Twilio phone numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.

MONITORING 11 days ago - at 04/22/2024 06:56PM

Twilio has started seeing recovery for call failures to a subset of Twilio phone numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 11 days ago - at 04/22/2024 02:37PM

Twilio is observing call failures to a subset of Twilio phone numbers in Thailand. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 1 hour or as soon as more information becomes available.

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