Outage in Circle CI

Web UI returning 404

Resolved Major
May 25, 2022 - Started over 3 years ago - Lasted 38 minutes
Official incident page

Incident Report

We are experiencing an issue with our web UI intermittently showing a 404 error. Pipelines are still being triggered and jobs are running. Refreshing the page may result in successfully returning the page. We are investigating the cause and will update in due course.
Components affected
Circle CI CircleCI UI

Need to monitor Circle CI outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/25/2022 01:37PM

We are now seeing normal operation and all affected pages should now be accessible. We are continuing to monitor.

IDENTIFIED over 3 years ago - at 05/25/2022 01:33PM

We are migrating traffic to our API gateway and we are seeing a reduction in 404 errors. Project Settings and Runner pages in the UI are still affected. We are continuing to monitor.

IDENTIFIED over 3 years ago - at 05/25/2022 01:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 3 years ago - at 05/25/2022 01:15PM

The 404 errors are tied to a subset of our infrastructure and are intermittent. We have identified the cause of the incident and our engineering teams are working on a fix. Users can attempt to refresh the page if receiving a 404.

INVESTIGATING over 3 years ago - at 05/25/2022 01:02PM

We are experiencing an issue with our web UI intermittently showing a 404 error. Pipelines are still being triggered and jobs are running. Refreshing the page may result in successfully returning the page. We are investigating the cause and will update in due course.

Latest Circle CI outages

Build failures and delays due to upstream service disruption - 2 days ago
Delays starting Docker Jobs - 11 days ago
Delay in Usage API Data - 12 days ago
Insights Page Loading Errors and Approval Job Button Issues - 14 days ago
Insights UI unresponsive - 20 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook