Outage in ClassLink

LaunchPad My BackPack

Resolved Minor
April 12, 2024 - Started 21 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified an issue with My Backpack missing for students and teachers. The teams are currently working to restore functionality as quickly as possible. We will communicate with school organizations from help desk cases submitted. Thanks for your patience.
Components affected
ClassLink My Apps
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/12/2024 06:29PM

This incident has been resolved. The fix has been pushed to production.

MONITORING 21 days ago - at 04/12/2024 04:02PM

The issue has been identified, and a fix is being tested in our pre-production environment. The fix will be pushed to production as soon as possible. More updates to come. Thanks for your patience.

INVESTIGATING 21 days ago - at 04/12/2024 02:49PM

We have identified an issue with My Backpack missing for students and teachers. The teams are currently working to restore functionality as quickly as possible. We will communicate with school organizations from help desk cases submitted. Thanks for your patience.

Latest ClassLink outages

LaunchPad Login Error - ADFS - about 2 months ago
Login Error - 3 months ago

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