Check the stats and details of the latest ClassLink My Apps outages and issues
Minor Resolved · 2 months ago · lasted about 4 hours
We're investigating slow logins into LaunchPad. My Apps may also display an internal server error - as a temporary workaround, refreshing the page may help load My Apps. Our teams are working to remedy and monitor the situation.
Major Resolved · 4 months ago · lasted about 2 hours
We have identified an issue with My Apps. Users are landing on an internal server error page after logging in. As a result, apps are not loading. The teams are currently working to restore functionality as quickly as possible.
Minor Resolved · 4 months ago · lasted about 4 hours
We've identified issues with the latest Roster Server release that impacted specific 'all-users' rule-based permissions as well as resource data sharing. This will impact data shared with vendors. A release for SIS API connector mappings may also cause issues - Roster Server thresholds will be triggered. This incident may also impact end-users for LaunchPad applications assigned by Roster Server permissions - these applications may not appear in My Apps. All other LaunchPad functions continue to operate normally, including My Files and Analytics. The team is currently working on a hotfix to address this incident and will be released later today. Depending on sync times, data may take up to 24 hours to be updated. For assistance with Roster Server, please contact our help desk.
Minor Resolved · 5 months ago · lasted 30 minutes
We've received reports of intermittent issues accessing LaunchPad. It does not appear to be isolated to ClassLink. We are investigating with our service provider.
Minor Resolved · 7 months ago · lasted 8 minutes
My Apps Invalid Application Error
We've identified an issue with launching applications from LaunchPad My Apps - a user may experience an Invalid Application error intermittently. If this occurs, refresh the My Apps screen then relaunch the application. The Assign Apps module in the CMC may also require a refresh to load the applications list. The team is currently addressing this issue.
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