Outage in ClassLink

LaunchPad Intermittent Login Issues and slow loading times

Resolved Minor
August 28, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

A login issue with LaunchPad has been identified. Users may receive login errors when attempting to log in to LaunchPad. Some may also experience slow loading times for My Apps after logging in. We are investigating and will post updates as soon as possible. This incident has no impact on Roster Server, Analytics, and OneSync.
Components affected
ClassLink Google Integration ClassLink Azure Integration ClassLink My Apps ClassLink Active Directory Integration

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/28/2023 06:48PM

This incident has been resolved. For any assistance, please go to help.classlink.com.

MONITORING about 2 years ago - at 08/28/2023 04:56PM

We are seeing all loading and login response times returning to normal. We will continue to monitor this situation.

IDENTIFIED about 2 years ago - at 08/28/2023 04:45PM

A login issue with LaunchPad has been identified. Users may receive login errors when attempting to log in to LaunchPad. Some may also experience slow loading times for My Apps after logging in. We are investigating and will post updates as soon as possible. This incident has no impact on Roster Server, Analytics, and OneSync.

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