Outage in ClassLink

LaunchPad Login Issues

Resolved Minor

August 15, 2023 - Started over 2 years ago - Lasted 36 minutes
Official incident page

Incident Report

A login issue affecting a subset of school organizations into LaunchPad has been identified. Users may experience intermittent login issues or loading the LaunchPad My Apps page. We are investigating and will post updates as soon as possible. This incident has no impact on Roster Server, Analytics, and OneSync.

Components affected

ClassLink My Apps ClassLink Active Directory Integration ClassLink Google Integration ClassLink Azure Integration

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/15/2023 01:50PM

This incident has been resolved.

MONITORING over 2 years ago - at 08/15/2023 01:30PM

The issue has been identified and addressed. Logins and response times have been restored. We are currently monitoring the system.

INVESTIGATING over 2 years ago - at 08/15/2023 01:17PM

Latest ClassLink outages

Roster Server Import Settings Issue - 15 days ago

LaunchPad Authentication/Logins - 3 months ago

Elevated errors with SAML IdP - 4 months ago

My Apps Login Issues - 6 months ago

ClassLink Sign In Issues Due to Amazon AWS - 6 months ago

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