Outage in Classy

Latest version of Chrome browser impacting page load for Chrome users

Resolved Minor
September 13, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Currently investigating an issue with the latest version of the Chrome browser that is impacting page load. This is not impacting other browsers or other versions of Chrome.
Components affected
Classy Campaign & Fundraising Pages Classy Manager
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/13/2023 05:40PM

The identified issue with the latest version of the Chrome browser has been addressed for Classy users and we are once again seeing successful transactions on Chrome 117 browsers. A very small subset of users who chose the option to upgrade to the updated Chrome version on desktop-only experienced page load issues on Classy as well as many other websites.

IDENTIFIED over 1 year ago - at 09/13/2023 03:35PM

We have identified an issue with the latest version of the Chrome browser that is impacting page load. This is not impacting other browsers or other versions of Chrome.

INVESTIGATING over 1 year ago - at 09/13/2023 03:14PM

Currently investigating an issue with the latest version of the Chrome browser that is impacting page load. This is not impacting other browsers or other versions of Chrome.

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