Outage in ClearlyIP

Potential issue with purchases in the trunking store due to an issue with an upstream taxation provider

Resolved Minor
January 27, 2024 - Started 3 months ago - Lasted 11 days
Official incident page

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Outage Details

We are currently aware of an issue with an upstream taxation provider which may cause issues with purchases in the trunking store. We are working closely with the vendor on a resolution and will update when we have additional information to share.
Components affected
ClearlyIP Store
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/08/2024 12:29AM

This incident has been resolved.

MONITORING 3 months ago - at 01/28/2024 03:09AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 01/27/2024 04:57PM

We are currently aware of an issue with an upstream taxation provider which may cause issues with purchases in the trunking store. We are working closely with the vendor on a resolution and will update when we have additional information to share.

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