Outage in Clever

Twilio experiencing an issue with Outbound SMS

Resolved Major
March 26, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Twilio, a service that works with Clever, is experiencing an issue with outbound SMS for users. This is preventing users from being able to receive text messages when needing to authenticate using Multi-Factor Authentication (MFA) into Clever. We are monitoring the issue and will provide status updates as they become available from Twilio. For more information on the issue, visit https://status.twilio.com/.
Components affected
Clever Single Sign-On
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2024 02:56PM

Twilio has resolved this issue for Clever, and everything is back to normal.

INVESTIGATING about 1 month ago - at 03/26/2024 01:04PM

Twilio, a service that works with Clever, is experiencing an issue with outbound SMS for users. This is preventing users from being able to receive text messages when needing to authenticate using Multi-Factor Authentication (MFA) into Clever. We are monitoring the issue and will provide status updates as they become available from Twilio. For more information on the issue, visit https://status.twilio.com/.

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