This chart provides user-reported problems for Clever in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Clever status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Clever outages.
Minor Resolved · 3 days ago · lasted 22 minutes
Clever is experiencing an error for teachers when trying to access the homepage of the Portal. We’re investigating the issue and will provide regular status updates.
Major Resolved · 9 days ago · lasted about 2 hours
Clever Support: Phone service outage
Clever Support's phone provider is experiencing service issues. We are monitoring the service outage and will provide regular status updates. In the meantime, please submit all support requests via our web form at support.clever.com to ensure our team receives your request!
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Minor Resolved · about 2 months ago · lasted about 5 hours
Apps encountering issues with new filter rollout
Districts are experiencing data issues due to app filters. As of now, the impacted applications are unable to edit or change the existing app filter. When doing so, they are receiving an error. This is causing inability of users access to applications. We’re currently investigating the issue and will provide regular status updates.
Minor Resolved · 3 months ago · lasted about 2 hours
Clever is investigating reports of problems logging into Windows devices using Badges. We're looking into the issue and will provide regular status updates.
Minor Resolved · 3 months ago · lasted 6 days
Mailchimp Transactional email disruption
Mailchimp Transactional (Mandrill), a service that partners with Clever, experienced connection errors for some users on Wednesday, January 4th. This prevented some automated emails from being sent. Service is in the process of being restored, and we will provide status updates as they become available from Mailchimp. Once resolved, we will make efforts to resend any missed emails. In the meantime, if you are missing an automated email feel free to try that action again.
Major Resolved · 3 months ago · lasted about 5 hours
Logins to Chromebook (Chrome OS) devices not working
We are currently investigating an issue with some districts reporting that Badges into Chromebooks are not working. We will provide updates as soon we can.
Minor Resolved · 3 months ago · lasted about 16 hours
Custom Staff not loading in the District Dashboard
Clever is experiencing an issue with custom staff not loading in the district dashboard. This is preventing existing custom staff from displaying. We're investigating the issue and will provide regular status updates.
Check the current status of the components
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