0 incidents in the last 7 days
1 incidents in the last 30 days
Last check: 7 minutes ago
Last known issue: 11 days ago
Resolved Help Desk Response Time
We have identified an issue with our Help Desk platform that is creating an issue with responses to email. This could create a delay in response times. Our team is investigating with our platform provider, and will provide updates as available. We apologize for this inconvenience.
Resolved Clever Portal and Dashboard loading errors
Clever is experiencing loading issues in the Clever Portal, District Dashboard, and Application Dashboard. This is preventing users from accessing applications via the Clever Portal and for administrators viewing user profiles in the Dashboard. We're investigating the issue and will provide regular status updates.
Resolved SSO Applications Missing Data
We are experiencing an issue with SSO applications that is causing these apps to no longer appear in Clever Portals for user access. We're investigating the issue and will provide regular status updates. Thank you for your patience.
Resolved SFTP uploads to Clever currently unavailable
We have identified an error preventing SFTP uploads from syncing into Clever. Our team is investigating, and will provide updates as available.
Resolved Clever Support currently unavailable
We have identified an issue with our Help Desk platform provider that is preventing the ability for our Support team to respond to emails and phone calls. Our team is investigating with our platform provider, and will provide updates as available.
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