Outage in Clever
Clever Admin Deletion Error and Clever Account Email
Resolved MinorIncident Report
Clever recently encountered an error resulting in some Clever syncs going on hold due to admin deletions. We have resolved this issue, and are monitoring. If your sync is currently on hold, do not approve the hold.
If you received a 'Create your Clever Account' email, it means your admin account was deleted and recreated as a result of this issue. As a next step, please follow the steps in the email to recreate your account with Clever.
For any questions or assistance, please reach out to Clever Support at support.clever.com
We sincerely apologize for any inconvenience this may cause and thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/21/2025 11:34PM
This incident has been resolved.
MONITORING
5 months ago - at 11/19/2025 03:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 months ago - at 11/19/2025 03:01PM
Clever recently encountered an error resulting in some Clever syncs going on hold due to admin deletions. We have resolved this issue, and are monitoring. If your sync is currently on hold, do not approve the hold.
If you received a 'Create your Clever Account' email, it means your admin account was deleted and recreated as a result of this issue. As a next step, please follow the steps in the email to recreate your account with Clever.
For any questions or assistance, please reach out to Clever Support at support.clever.com
We sincerely apologize for any inconvenience this may cause and thank you for your patience.
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