Outage in Cloudera

CML/CDE/CDF cluster upgrade

Resolved Minor
February 29, 2024 - Started 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently working on a fix for cluster upgrade failures that have been observed in the Control Plane regions. Please hold upgrading clusters for CML, CDE and CDF in any of the Control Plane regions till further update is made available.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/01/2024 07:57PM

Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you are still experiencing issues or have any questions please raise a support case with us. A root cause analysis (RCA) will be published within seven business days.

Customer Experience: During this time cluster upgrades for CML, CDE and CDF are impacted.

MONITORING 2 months ago - at 02/29/2024 08:51PM

Current Status: Our teams have identified the source of the issue and have implemented a solution which is under monitoring. Please expect further updates tomorrow
Customer Experience: During this time cluster upgrades for CML, CDE and CDF are impacted

IDENTIFIED 2 months ago - at 02/29/2024 03:07PM

Current Status: Our teams have identified the source of the issue. We are working on developing and implementing a solution to restore the service’s. We will have another update towards the end of business today.

Customer Experience: During this time cluster upgrades for CML, CDE and CDF are impacted

IDENTIFIED 2 months ago - at 02/29/2024 08:44AM

The fix is currently being validated.

INVESTIGATING 2 months ago - at 02/29/2024 08:43AM

We are currently working on a fix for cluster upgrade failures that have been observed in the Control Plane regions. Please hold upgrading clusters for CML, CDE and CDF in any of the Control Plane regions till further update is made available.

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