Outage in CommCare HQ

Degraded performance with Web Apps on www.commcarehq.org

Resolved Minor
August 09, 2023 - Started 9 months ago - Lasted 37 minutes
Official incident page

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Outage Details

Dear users, We have identified an issue on CommCare HQ where users may be experiencing an issue in Web Apps. Our developers are currently working on a solution to address this. We will post an update on this issue in the next hour. We apologize for the inconvenience this may be causing.
Components affected
CommCare HQ Web Apps
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/09/2023 02:05PM

Dear users,
After implementation of the fix by our developers, we are seeing full function returned to Web Apps. Again, we apologize for the inconvenience.

IDENTIFIED 9 months ago - at 08/09/2023 01:56PM

The issue has been identified and a fix has been implemented.

INVESTIGATING 9 months ago - at 08/09/2023 01:41PM

Dear users,
We have identified an issue on CommCare HQ where users may be experiencing an issue in Web Apps. Our developers are currently working on a solution to address this. We will post an update on this issue in the next hour. We apologize for the inconvenience this may be causing.

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