Is CommCare HQ Down? What is the current status?

CommCare HQ status is operational
CommCare HQ not working for you?

CommCare HQ issues reported in the last 24 hours

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Latest CommCare HQ status updates

Degraded performance affecting reports and page loading on www.commcarehq.org

Major Resolved

July 15, 2024 · lasted about 8 hours

Dear users, We have identified an issue on www.commcarehq.org, where some users may be experiencing slowness loading pages as well as error running reports. Our developers are currently working o...

Degraded performance affecting form submissions and restores on www.commcarehq.org

Minor Resolved

June 20, 2024 · lasted about 18 hours

Dear users, We have been watching an issue on www.commcarehq.org, where users may have intermittently seen errors when submitting forms or syncing. Our developers are currently deploying a solutio...

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CommCare HQ outages in the last 30 days

Number of Incidents

2 issues

Last incident

4 days ago

Check CommCare HQ components, services, or regions current status in real-time

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Stay informed about CommCare HQ status changes

IsDown offers an easy way to monitor CommCare HQ with maximum flexibility

Major Outages Notifications

IsDown monitors CommCare HQ for major outages. A major outage is when CommCare HQ experiences a critical issue that severely affects one or more services/regions. When CommCare HQ marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CommCare HQ status page for minor outages. A minor outage is when CommCare HQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CommCare HQ status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CommCare HQ publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CommCare HQ and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

CommCare HQ and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is CommCare HQ down today?

CommCare HQ is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the CommCare HQ status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest CommCare HQ outages, issues and problems' at the top of the page.

When was the last CommCare HQ outage?

CommCare HQ last outage was on July 15, 2024 with the title "Degraded performance affecting reports and page loading on www.commcarehq.org"

CommCare HQ not working for you? How do I know if CommCare HQ is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check CommCare HQ status and outages?
Why use IsDown to monitor CommCare HQ instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CommCare HQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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