Live CommCare HQ status. See if CommCare HQ is down, view recent outages, and get real-time alerts when problems start.
CommCare HQ is operational
IsDown pulls data from CommCare HQ's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 89 incidents since started monitoring CommCare HQ status in October 2022. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 days ago · lasted about 2 hours
Dear Users, We are currently investigating an issue where users are unable to add or save questions to forms in the form builder. We are working on this issue as a high priority and will keep this status page updated with any new information. We ...
14 days ago · lasted about 6 hours
Dear users, Beginning at 16:20 UTC, we have observed temporary degradation in task processing on www.commcarehq.org. Users may experience significant delays while attempting to download reports, data exports, or when using APIs. Our development ...
24 days ago · lasted about 5 hours
Dear users, We’re currently investigating an issue affecting Lookup Tables on CommCare HQ. Some users may encounter errors where lookup tables fail to load or sync as expected. Our engineering team is actively working to identify and resolve the...
We've tracked and collected 89 incidents since started monitoring CommCare HQ status
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Be the first to know when CommCare HQ and other third-party services go down
Like DownDetector, but with official status information and alerts
CommCare HQ isn't down. You can check CommCare HQ status and incident details on the top of the page. IsDown continuously monitors CommCare HQ official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CommCare HQ is currently operational. You can check CommCare HQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CommCare HQ being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CommCare HQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CommCare HQ last outage was on June 02, 2025 with the title "Service interruption on www.commcarehq.org: Unable to add or save questions in Form Builder"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CommCare HQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor CommCare HQ with maximum flexibility
IsDown monitors CommCare HQ for major outages. A major outage is when CommCare HQ experiences a critical issue that severely affects one or more services/regions. When CommCare HQ marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors CommCare HQ status page for minor outages. A minor outage is when CommCare HQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in CommCare HQ status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
CommCare HQ publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors CommCare HQ and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
CommCare HQ and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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