Check if CommCare HQ is down, official outages, user-reported issues, and outages map.
CommCare HQ is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more CommCare HQ status data.
IsDown has tracked 93 incidents since started monitoring CommCare HQ status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 16, 2025
07:39 AM CEST
|
Major
Dear Users,
We are currently experiencing a service outage on www.commcarehq.org. Our developmen...
|
36 minutes |
Sep 12, 2025
08:39 AM CEST
|
Major
Dear User,
We’re currently investigating an issue affecting Web Apps on our India server (india.c...
|
about 2 hours |
Jul 03, 2025
12:11 AM CEST
|
Major
Dear Users,
We are currently experiencing an outage on india.commcarehq.org, affecting all servi...
|
about 2 hours |
Jun 18, 2025
03:14 PM CEST
|
Minor
Dear users,
We are currently experiencing an issue on CommCare HQ where the most recent data may...
|
about 5 hours |
Jun 02, 2025
11:29 PM CEST
|
Major
Dear Users,
We are currently investigating an issue where users are unable to add or save questi...
|
about 2 hours |
May 23, 2025
08:11 PM CEST
|
Minor
Dear users,
Beginning at 16:20 UTC, we have observed temporary degradation in task processing o...
|
about 6 hours |
May 13, 2025
02:33 PM CEST
|
Minor
Dear users,
We’re currently investigating an issue affecting Lookup Tables on CommCare HQ. Some ...
|
about 5 hours |
May 12, 2025
09:31 PM CEST
|
Major
We are currently experiencing an issue beginning at approximately 16:00 UTC where emails triggere...
|
about 2 hours |
May 01, 2025
12:55 PM CEST
|
Minor
Dear users,
We’re currently experiencing an issue on both india.commcarehq.org and www.commcareh...
|
about 2 hours |
Apr 22, 2025
12:39 PM CEST
|
Minor
Dear Users,
We’re currently investigating an issue affecting form submissions and syncs with Com...
|
about 3 hours |
No comments yet
Component | Status |
---|---|
www.commcarehq.org | OK |
india.commcarehq.org | OK |
Digital platform for data collection, management, and reporting, primarily used in healthcare, featuring APIs, SMS messaging, and tools for data analysis and app development.
Monitoring CommCare HQ since October 2022
Tracking 36 CommCare HQ services and regions
15 incidents in 2025
CommCare HQ isn't down. You can check CommCare HQ status and incident details on the top of the page. IsDown continuously monitors CommCare HQ official status page every few minutes. In the last 24 hours, there were 0 outages reported.
CommCare HQ is currently operational. You can check CommCare HQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of CommCare HQ being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the CommCare HQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
CommCare HQ last outage was on October 16, 2025 with the title "Outage on www.commcarehq.org"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CommCare HQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if CommCare HQ is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about CommCare HQ's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to CommCare HQ's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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