Is CommCare HQ Down?

Live CommCare HQ status. See if CommCare HQ is down, view recent outages, and get real-time alerts when problems start.

What is CommCare HQ current status?

CommCare HQ is operational

IsDown pulls data from CommCare HQ's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

CommCare HQ not working for you?

CommCare HQ issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

CommCare HQ outage history

IsDown has tracked 89 incidents since started monitoring CommCare HQ status in October 2022. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Jun 02 2025

    Dear Users, We are currently investigating an issue where users are unable to add or save questions to forms in the form builder. We are working on this issue as a high priority and will keep this status page updated with any new information. We ...

  • May 23 2025

    Dear users, Beginning at 16:20 UTC, we have observed temporary degradation in task processing on www.commcarehq.org. Users may experience significant delays while attempting to download reports, data exports, or when using APIs. Our development ...

  • May 13 2025

    24 days ago · lasted about 5 hours

    Dear users, We’re currently investigating an issue affecting Lookup Tables on CommCare HQ. Some users may encounter errors where lookup tables fail to load or sync as expected. Our engineering team is actively working to identify and resolve the...

  • Oct 2022 ...
    IsDown started monitoring CommCare HQ status

    We've tracked and collected 89 incidents since started monitoring CommCare HQ status

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Frequently Asked Questions

Is CommCare HQ down today?

CommCare HQ isn't down. You can check CommCare HQ status and incident details on the top of the page. IsDown continuously monitors CommCare HQ official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current CommCare HQ status?

CommCare HQ is currently operational. You can check CommCare HQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a CommCare HQ outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is CommCare HQ slow today?

Currently there's no report of CommCare HQ being slow. Check on the top of the page if there are any reported problems by other users.

How are CommCare HQ outages detected?

IsDown monitors the CommCare HQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last CommCare HQ outage?

CommCare HQ last outage was on June 02, 2025 with the title "Service interruption on www.commcarehq.org: Unable to add or save questions in Form Builder"

CommCare HQ not working for you? How do I know if CommCare HQ is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check CommCare HQ status and outages?

Why use IsDown to monitor CommCare HQ instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor CommCare HQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about CommCare HQ status changes?

IsDown offers an easy way to monitor CommCare HQ with maximum flexibility

Major Outages Notifications

IsDown monitors CommCare HQ for major outages. A major outage is when CommCare HQ experiences a critical issue that severely affects one or more services/regions. When CommCare HQ marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors CommCare HQ status page for minor outages. A minor outage is when CommCare HQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in CommCare HQ status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

CommCare HQ publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors CommCare HQ and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

CommCare HQ and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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