Outage in commercetools

Merchant Centre Order search processing delay in GCP EU

Resolved Minor
February 08, 2024 - Started 3 months ago - Lasted about 2 hours

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Outage Details

The Merchant Center order search list will currently not display the latest orders from around 8am UTC.
The team is working on a fix however it may take some time for the background processing to catch up.

As a work around please revert to using the old order list. (link at the top of the order search page)
Components affected
commercetools Merchant Center
Latest Updates ( sorted recent to last )
3 months ago - at 02/08/2024 01:04PM

The Merchant Center order search list will currently not display the latest orders from around 8am UTC.
The team is working on a fix however it may take some time for the background processing to catch up.

As a work around please revert to using the old order list. (link at the top of the order search page)

3 months ago - at 02/08/2024 01:43PM

The fix has been deployed and the processing delay is being reduced.

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