Outage in CommPeak

PBX Stats is experiencing an outage

Resolved Major
November 08, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the issue. Can be a problem to connect to the CommPeak Softphone and log in to the PBX Stats
Components affected
CommPeak PBX Stats
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/08/2022 06:17PM

This incident has been resolved.
Due to a failure in DE-CIX, a Frankfurt-based internet backbone, a severe network interruption has occurred between our two Disaster Recovery data centers, which has triggered an intense load on our databases, making them irresponsive. We are now studying the case in order to prevent this from happening again. DE-CIX has issued emergency maintenance which will happen tonight at 00:00 UTC+1. We are continuing to follow the events and ensure the stability of our services.

MONITORING over 1 year ago - at 11/08/2022 06:10PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 11/08/2022 06:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 11/08/2022 06:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 11/08/2022 05:16PM

We are currently investigating the issue. Can be a problem to connect to the CommPeak Softphone and log in to the PBX Stats

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