Outage in Constant Contact

Email bounces to ProofPoint Email Protection

Resolved Minor
May 11, 2023 - Started almost 2 years ago - Lasted 4 days
Official incident page

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Outage Details

We are currently experiencing some issues delivering mail through the ProofPoint Email Protection service (a third-party security program). This is causing some emails to bounce and will likely show an increase in "undeliverable" bounces within your reporting. We are working with ProofPoint to resolve the issue as quickly as possible.
Components affected
Constant Contact Email Campaigns
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/15/2023 03:01PM

The ProofPoint delivery issue has been resolved and email delivery is successful going forward.

INVESTIGATING almost 2 years ago - at 05/11/2023 08:44PM

We are currently experiencing some issues delivering mail through the ProofPoint Email Protection service (a third-party security program). This is causing some emails to bounce and will likely show an increase in "undeliverable" bounces within your reporting. We are working with ProofPoint to resolve the issue as quickly as possible.

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