Outage in Constant Contact
Payment collection issue
Resolved Minor
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Outage Details
The third party service we use to collect payments is experiencing issues. As a result some customers are having trouble completing payment and updating credit card information in their account. We are working with our service provider to fix this as soon as possible.
Components affected
Constant Contact My Account & BillingLatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 05/12/2023 04:47PM
This incident has been resolved.
INVESTIGATING
about 2 years ago - at 05/12/2023 04:35PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 years ago - at 05/12/2023 04:00PM
The third party service we use to collect payments is experiencing issues. As a result some customers are having trouble completing payment and updating credit card information in their account. We are working with our service provider to fix this as soon as possible.
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