Outage in Conviva

Conviva Maintenance Notification

Resolved Maintenance
November 25, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

To Our Valued Customers:

Conviva is currently releasing an update to its platform and services. We expect to complete this work no later than 10:00 UTC.

During this release, access to Pulse dashboards as well as live and historical data may be intermittently unavailable. Historical data may become delayed or show incomplete data points. All data will be backfilled and no historical data is expected to be lost.

Alerts will not be active during this maintenance window in order to avoid false notifications being sent while work is performed.

Best regards,
Conviva Support Services
Components affected
Conviva Exported Data Deliverables Conviva Real-Time Conviva Historical Conviva Touchstone Conviva Application Manager
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/25/2022 10:00AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 11/25/2022 06:01AM

To Our Valued Customers:

Conviva is currently releasing an update to its platform and services. We expect to complete this work no later than 10:00 UTC.

During this release, access to Pulse dashboards as well as live and historical data may be intermittently unavailable. Historical data may become delayed or show incomplete data points. All data will be backfilled and no historical data is expected to be lost.

Alerts will not be active during this maintenance window in order to avoid false notifications being sent while work is performed.

Best regards,
Conviva Support Services

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