Outage in Cookie Information

Delayed data for consent rates from October 14-20

Resolved Minor

October 18, 2021 - Started over 2 years ago
Official incident page

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Outage Details

There's a delay in displaying the consent rates from October 15-21 due to an issue with the synchronisation between our infrastructure and the reporting tool in our platform. No data is lost and the collection of website consents is fully operational. Please contact us through the chat service in the platform if you have any questions and we'll be happy to help. We're sorry for any inconvenience

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 11/17/2021 08:50AM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 10/18/2021 02:24PM

There's a delay in displaying the consent rates from October 15-21 due to an issue with the synchronisation between our infrastructure and the reporting tool in our platform.

No data is lost and the collection of website consents is fully operational.

Please contact us through the chat service in the platform if you have any questions and we'll be happy to help. We're sorry for any inconvenience

Latest Cookie Information outages

Issues with logging into the Self Service Platform - about 2 years ago

Challenges loading web widget & consent solution on some websites - about 3 years ago

This is an example incident - about 3 years ago

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