Outage in Coralogix

[EU2] - Delay in Traces ingestion into s3 (archive)

Resolved Minor
May 02, 2024 - Started 15 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers who store their data in our EU2 region (team.app.eu2.coralogix.com) are currently experiencing an incident causing delays in ingesting traces data into S3 buckets. The current estimate for resolving this issue is 1 hour. Queries from frequent search, trace alerts, and event2metrics are not affected by this delay.   If you need any further assistance, please contact our in-app support.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/02/2024 01:55PM

This incident has been resolved.

IDENTIFIED 15 days ago - at 05/02/2024 01:12PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 15 days ago - at 05/02/2024 12:42PM

Customers who store their data in our EU2 region (team.app.eu2.coralogix.com) are currently experiencing an incident causing delays in ingesting traces data into S3 buckets.
The current estimate for resolving this issue is 1 hour.

Queries from frequent search, trace alerts, and event2metrics are not affected by this delay.
 
If you need any further assistance, please contact our in-app support.

Latest Coralogix outages

Intercom (our third-party chat support app) issue might result in delays in our support response times - 10 days ago
[EU1] - Alerts delay - 21 days ago
Data ingestion delay for a couple customers on US1 region - 23 days ago
An AWS regional incident - Coralogix US Ohio region - 28 days ago
[EU1] - Delay in logs ingestion - about 1 month ago

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