Outage in Coralogix

An AWS regional incident - Coralogix US Ohio region

Resolved Minor
April 19, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Coralogix customers utilizing our US Ohio region (team.app.coralogix.us URL accounts) may encounter intermittent issues with data processing and querying due to an AWS incident affecting the Global region. Our team is investigating and monitoring the issue. Please contact our in-app support for any additional questions.
Components affected
Coralogix Log Processing Coralogix Archiving Coralogix Alerting

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/19/2024 11:50PM

The issue is resolved on our side,
Our support team is available for any question you might have please reach out to our in-app support.

MONITORING over 1 year ago - at 04/19/2024 11:12PM

Log Processing & Archive are back to normal, we are still facing issues with E2M, causing "Less Then" Alerts to be disabled.

IDENTIFIED over 1 year ago - at 04/19/2024 10:20PM

Our team is still working on stabilizing the lag in data ingestion.
Frequent search data is up to date and available for querying.
We still face a lag in data ingestion into archive and a lag in our alerts engine.

INVESTIGATING over 1 year ago - at 04/19/2024 08:22PM

Coralogix customers utilizing our US Ohio region (team.app.coralogix.us URL accounts) may encounter intermittent issues with data processing and querying due to an AWS incident affecting the Global region.

Our team is investigating and monitoring the issue.

Please contact our in-app support for any additional questions.

Latest Coralogix outages

Failed DataPrime queries in EU2 cluster for Frequent Search tier - about 15 hours ago
Intercom(our third-party chat support app) is experiencing an incident that is affecting the functionality of Coralogix Support chat. - 8 days ago
AWS is experiencing an incident that is affecting the collection of AWS metrics and resources and causing issues with the chat application. - 10 days ago
Delayed log ingestion in Frequent Search for EU2 region - 23 days ago
All Logs search - 23 days ago

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