Outage in Cradlepoint

NCM live data not loading for individual device dashboards

Resolved Minor
April 23, 2024 - Started 11 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue where live data is not loading in NCM. Impacted areas are on the individual Devices dashboard including the following Interfaces tab, Cellular Health Live and Geoview Live.
Components affected
Cradlepoint NetCloud Manager
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/23/2024 10:24PM

This incident has been resolved.

MONITORING 11 days ago - at 04/23/2024 05:58PM

A fix has been implemented we are monitoring.

INVESTIGATING 11 days ago - at 04/23/2024 04:46PM

We are currently investigating an issue where live data is not loading in NCM. Impacted areas are on the individual Devices dashboard including the following Interfaces tab, Cellular Health Live and Geoview Live.

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