This chart provides user-reported problems for Cradlepoint in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Cradlepoint status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Cradlepoint outages and possible affected you.
Minor Resolved · about 2 months ago · lasted about 2 hours
NetCloud Manager is currently experiencing a performance degradation on initial load of pages for the web application. Pages will eventually load but are taking longer than expected. This does not impact the API. We sincerely apologize for this inconvenience. Our engineering team has identified a fix for this issue and we expect it to be resolved very quickly.
Minor Resolved · 3 months ago · lasted about 1 hour
We are investigating an issue in which customers are unable to manually register routers to NetCloud Manager. In addition to device registration, customers may also experience issues when attempting to perform certain licensing operations within NetCloud Manager such as license Upgrade/Downgrade, Unlicensing of devices, and/or certain feature enablement. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved quickly.
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Minor Resolved · 4 months ago · lasted about 2 hours
NetCloud Manager is currently experiencing performance degradation due to service issues with one of our partners. We have identified this has impacted Remote Connect and actively monitoring and working with our partner on resolution. We sincerely apologize for this inconvenience. Our engineering team is engaged and we expect it to be resolved quickly.
Minor Resolved · 5 months ago · lasted about 3 hours
NetCloud Manager is currently experiencing a service degradation impacting the ability to run speed tests. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.
Minor Resolved · 8 months ago · lasted about 4 hours
Netcloud Perimeter Performance Degradation
We are currently investigating load issues with the NetCloud Perimeter service. Some NetCloud Perimeter clients are experiencing issues connecting back to the service. Our engineering team is working to resolve this issue and we apologize for any inconvenience.
Minor Resolved · 9 months ago · lasted about 4 hours
NetCloud Perimeter Performance Degradation
We are currently having load issues due to recovering from a third party service provider outage. Some NetCloud Perimeter clients are experiencing issues connecting back to the service. Our engineering team is working to resolve this issue and we apologize for any inconvenience.
Minor Resolved · about 1 year ago · lasted 3 months
Cradlepoint Cascade - Issues with Deal Registration Submissions
Cascade is currently experiencing issues with Deal Registration submissions. Engineering teams are currently engaged on root causing and resolving the issue. For any immediate ordering needs, please contact your Cradlepoint Partner Account Manager. We apologize for any inconvenience this is causing.
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