Outage in Crates.io

Intermittent timeouts on API endpoints

Resolved Major
February 14, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Some crates.io endpoints are timing out at present, including the summary route that drives the crates.io home page. We are investigating. Crate downloads are unaffected.
Components affected
Crates.io crates.io
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/14/2024 07:25PM

crates.io continues to operate normally, and no further performance degradation or timeouts have been observed.

MONITORING 3 months ago - at 02/14/2024 06:50PM

Restarting the dynos has restored service, but we are still investigating the root cause of the issue, and continue to monitor crates.io performance.

INVESTIGATING 3 months ago - at 02/14/2024 06:45PM

Some crates.io endpoints are timing out at present, including the summary route that drives the crates.io home page. We are investigating. Crate downloads are unaffected.

Latest Crates.io outages

crates.io unreachable - about 1 month ago
crates.io unavailable - about 1 month ago
crates.io database maintenance - about 2 months ago

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