Outage in DataClover

Degraded Dealer Service Hub Performance

Resolved Minor
July 27, 2022 - Started about 3 years ago
Official incident page

Incident Report

We are experiencing intermittent errors when loading Dealer Service Hub and E-Shop pages. We are investigating the problem and will provide more updates as they are available.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 07/29/2022 01:14PM

We confirmed with our cloud infrastructure provider that there were service issues on their side that caused this problem. Those issues are resolved, and all services are running normally.

MONITORING about 3 years ago - at 07/28/2022 02:12PM

The intermittent errors we were experiencing with Dealer Service Hub and E-Shop are no longer occurring, and both applications are performing normally. We will continue to monitor the applications and are continuing our investigation into the root cause of the problem.

INVESTIGATING about 3 years ago - at 07/27/2022 06:11PM

We are experiencing intermittent errors when loading Dealer Service Hub and E-Shop pages. We are investigating the problem and will provide more updates as they are available.

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