Is Datto Down? Datto status is ongoing maintenance

Emergency Maintenance on node 'gbe2-bfyii-1607' impacting.... More details & updates
Active Outage - started 5 days ago
IsDown is monitoring Datto's official status page in real time.

Stats for Datto official incidents in the last 30 days

Number of Incidents

16 outages

Since last incident

2 days

Users reports for Datto in the last 12 hours

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Stay on top of Datto's current and past outages

Datto outages in the last 30 days per day

Minor · started 5 days ago

Emergency Maintenance on node 'gbe2-bfyii-1607' impacting all services

Emergency Maintenance on node 'gbe2-bfyii-1607' impacting all services Our Engineering team is actively working to correct the problems on this node and return the services to working order. You can monitor the current status of this issue at https://status.datto.com/

Minor · started 12 days ago

Datto SaaS Protection - Degraded Performance In AUE Region

We are currently aware of a problem where AUE customers can experience degraded performance for service backups. Our Engineering team has identified the issue and deployed a fix. We are currently monitoring the results. You can monitor the current status of this issue at https://status.datto.com/

Minor · 2 days ago · lasted about 21 hours

Datto Workplace Online - US1, US6, US15 - Slowness when logging in and navigating the product

Engineering is currently working on resolving issues with Datto Workplace Online in the US region. Logging in to and navigating in the product exhibits long loading times; the pages may intermittently time out while loading. The issue may affect logging in to Datto Workplace Online - authentication requests may time out.

Major · 8 days ago · lasted about 19 hours

Support Phone Outage causing inbound calls to fail to connect to a Support Representative

We are currently aware of a problem where the Support Phone system is experiencing an outage which may cause inbound calls to fail to connect to a Support representative. Our Engineering team is currently investigating the problem and working towards a resolution to restore this service. You can monitor the current status of this issue at https://status.datto.com/

Minor · 8 days ago · lasted about 3 hours

Datto SaaS Protection - Hardware Maintenance

We will be performing an emergency maintenance to Datto SaaS Protection infrastructure in the US East region on 9/19/2023 starting at 6:00PM UTC for an estimated 2 hours. During this downtime you may experience an impact to systems and related services to Datto SaaS Protection on the following pods: use1-saas-p6-esd-16 use1-saas-p6-esd-12 use1-saas-p6-esd-10 use1-saas-p6-esd-14 Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Major · 8 days ago · lasted 2 days

Oracle Netsuite Outage Failures in new deployments for new Datto Backup for Microsoft Azure agents

We are currently aware of an Oracle Netsuite outage that is impacting related services. The services impacted are: -New purchases of the Datto Secure Edge Product -Deployment of existing Datto Secure Edge licenses -New deployments of the Datto Backup for Microsoft Azure agents Our Engineering team has escalated this problem to our Oracle representatives. You can monitor the current status of this issue at https://status.datto.com/

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Frequently Asked Questions

Is Datto down right now? What is Datto current status?
Datto seems to be having an outage. Check more details on the top of the page.
Was Datto down today?
Datto seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
I'm having issues with Datto, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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