Is Datto Down?

Datto Status is Operational

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Latest Datto Outages

Check the stats and details of the latest Datto outages and issues

0 Outages in the last 7 days
6 Outages in the last 30 days
10 Days since last incident

Resolved Minor RMM - Concord - Jobs not running

Our teams are currently investigating jobs not running for Datto RMM on Concord. Thank you for your patience!

10 days ago

Resolved Minor RMM - Concord - False Offline Alerts

The team is currently investigating false offline alerts on Concord

11 days ago

Resolved Minor D200 Router - False Offline Report While Router is Online and Functional

Datto Networking Products experienced a service disruption with our AP check-in service between approximately 9:00 PM and 11:00 PM Eastern time, where the check-ins were not completed as expected. During this time period, you may have received false alerts notifying you of APs that were offline, or missing check-ins. Currently, engineering is looking into a service disruption with our router check-in service that began at approximately 9:00 PM Eastern time. This issue was believed to be resolved by 11:00 PM Eastern time, however we are still receiving occasional reports that the D200 Router Series is still sending these false reports. Our engineering team is aware of the issue, and working towards a resolution. Both of these outages should not cause any disruption to the end user - they are errors in the reporting service only.

13 days ago

Resolved Minor RMM/PSA SSO Users are unable to login- All Platforms

Our teams are currently investigating the issues where RMM/PSA SSO users are unable to login, this is affecting all platforms. Users encountering the error should reset their credentials and log in to RMM through auth.datto.com. Thank you for your patience!

22 days ago

Resolved Minor Datto RMM - Pinotage Email Notifications

Email notifications for jobs are non-functional after the 11.1.0 release. This is specific to job processing. Report emails work fine, device alert emails work fine.

23 days ago

Datto Components Status

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Frequently Asked Questions

Is Datto down today?
Datto seems to be up and running. We've updated the status 1 minute ago.
I'm having issues with Datto, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Datto is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Datto has issues.
Why use IsDown?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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Just contact us, and we'll add it ASAP.

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