Minor · started 5 days ago
Emergency Maintenance on node 'gbe2-bfyii-1607' impacting all services Our Engineering team is actively working to correct the problems on this node and return the services to working order. You can monitor the current status of this issue at https://status.datto.com/
Minor · started 12 days ago
We are currently aware of a problem where AUE customers can experience degraded performance for service backups. Our Engineering team has identified the issue and deployed a fix. We are currently monitoring the results. You can monitor the current status of this issue at https://status.datto.com/
Minor · 2 days ago · lasted about 21 hours
Engineering is currently working on resolving issues with Datto Workplace Online in the US region. Logging in to and navigating in the product exhibits long loading times; the pages may intermittently time out while loading. The issue may affect logging in to Datto Workplace Online - authentication requests may time out.
Major · 8 days ago · lasted about 19 hours
We are currently aware of a problem where the Support Phone system is experiencing an outage which may cause inbound calls to fail to connect to a Support representative. Our Engineering team is currently investigating the problem and working towards a resolution to restore this service. You can monitor the current status of this issue at https://status.datto.com/
Minor · 8 days ago · lasted about 3 hours
We will be performing an emergency maintenance to Datto SaaS Protection infrastructure in the US East region on 9/19/2023 starting at 6:00PM UTC for an estimated 2 hours. During this downtime you may experience an impact to systems and related services to Datto SaaS Protection on the following pods: use1-saas-p6-esd-16 use1-saas-p6-esd-12 use1-saas-p6-esd-10 use1-saas-p6-esd-14 Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com
Major · 8 days ago · lasted 2 days
We are currently aware of an Oracle Netsuite outage that is impacting related services. The services impacted are: -New purchases of the Datto Secure Edge Product -Deployment of existing Datto Secure Edge licenses -New deployments of the Datto Backup for Microsoft Azure agents Our Engineering team has escalated this problem to our Oracle representatives. You can monitor the current status of this issue at https://status.datto.com/
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