Outage in DaySmart

Phone Lines Down

Resolved Minor
September 28, 2022 - Started over 2 years ago
Official incident page

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Outage Details

We are currently experiencing technical difficulties with our phone system. We are investigating with our third-party phone operating system at this time. Live Chat and Email support continue to be working as intended.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/28/2022 09:08PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 09/28/2022 05:35PM

We are continuing to investigate this issue. More details can be found here https://health.aws.amazon.com/health/status

INVESTIGATING over 2 years ago - at 09/28/2022 04:58PM

We are currently experiencing technical difficulties with our phone system. We are investigating with our third-party phone operating system at this time. Live Chat and Email support continue to be working as intended.

Latest DaySmart outages

Issues with Checkout and Appointments - 15 days ago
Issues with logging into accounts - 15 days ago
Text Messaging service interruption - 27 days ago
Email Performance Issue - about 2 months ago
Unable to Access the Application - about 2 months ago

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