Outage in Dialogue

Member profile outage / Panne du système du profile du membre

Resolved Major

September 06, 2022 - Started over 1 year ago - Lasted 26 minutes
Official incident page

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Outage Details

We are currently investigating this issue. // Nous analysons le problème

Components affected

Dialogue Member Mobile Application Dialogue Member Web Application Dialogue Care Platform

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/06/2022 06:28PM

We have found the source of the problem and have fixed it. // Nous avons trouvé la source du problème et l'avons corrigé.

INVESTIGATING over 1 year ago - at 09/06/2022 06:06PM

We are currently investigating this issue. // Nous analysons le problème

Latest Dialogue outages

Les rapports des clients Presto ne sont pas disponibles // Presto client reports are unavailable - 7 days ago

Connectivité des moniteurs d'activités physiques // Wellness tracker connectivity - about 2 months ago

Filtering by reporting columns and member type broken in Dialogue prod-ca / Le filtrage par colonnes de rapport et par type de membre est cassé dans Dialogue prod-ca. - about 2 months ago

Core Database Incident (CA) - 3 months ago

Interruption du système d'authentification // Authentication system outage - 6 months ago

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