Outage in Dialogue

Member profile outage / Panne du système du profile du membre

Resolved Major
September 06, 2022 - Started almost 3 years ago - Lasted 26 minutes
Official incident page

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Outage Details

We are currently investigating this issue. // Nous analysons le problème
Components affected
Dialogue Member Mobile Application Dialogue Member Web Application Dialogue Care Platform
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 09/06/2022 06:28PM

We have found the source of the problem and have fixed it. // Nous avons trouvé la source du problème et l'avons corrigé.

INVESTIGATING almost 3 years ago - at 09/06/2022 06:06PM

We are currently investigating this issue. // Nous analysons le problème

Latest Dialogue outages

Members cannot login on mobile / Account creation does not work as expected - 16 days ago
New members are unable to complete their onboarding profile / Nouveaux membres ne peuvent pas compléter leur profil - about 1 month ago
Délai d'attente pour Contentful // Contentful timeout - 2 months ago
Les sélections de parties du corps ne sont pas visibles dans l'application web Member // Body part selections are not visible in Member web app - 4 months ago
Les demandes d'API à Input Health échouent, ce qui empêche la création de rendez-vous pour les patients. // API requests to Input Health are failing, preventing the creation of patient appointments. - 4 months ago

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