Outage in Dialogue

Connexion avec identifiant unique indisponible dans l'application des membres / SSO unavailable in member app

Resolved Major
September 13, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

English follows Nous savons que notre système de connexion avec identifiant unique est indisponible dans l'application des membres. Nous travaillons à résoudre ce problème. -- We are aware that SSO login is unavailable in the member app. We are working to resolve the problem.
Components affected
Dialogue Member Web Application Dialogue Member Mobile Application
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 09/13/2023 05:57PM

English follows

Nous savons que notre système de connexion avec identifiant unique est indisponible dans l'application des membres. Nous travaillons à résoudre ce problème.
--

We are aware that SSO login is unavailable in the member app. We are working to resolve the problem.

Latest Dialogue outages

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Les demandes d'API à Input Health échouent, ce qui empêche la création de rendez-vous pour les patients. // API requests to Input Health are failing, preventing the creation of patient appointments. - 3 months ago
Les prescriptions des membres ne sont pas envoyées. // Member prescriptions aren’t being sent out. - 4 months ago

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