Outage in DigitalOcean

Mongo Managed Databases Creation

Resolved Minor

November 04, 2022 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Our Engineering team is investigating an issue with the creation of Mongo Managed Database clusters. At this time, users may experience errors in creating clusters via the Cloud Control Panel. We apologize for the inconvenience and will share an update once we have more information.

Components affected

DigitalOcean Global DigitalOcean Managed Databases

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/04/2022 02:13AM

Our Engineering team has confirmed that the issue affecting the creation of Mongo Managed Database clusters has been fully resolved. We appreciate your patience throughout the process and if you continue to experience problems, please open a ticket with our support team for further review.

MONITORING over 1 year ago - at 11/04/2022 01:34AM

Our Engineering team has identified the root cause of the issue with the creation of Mongo Managed Database clusters and a fix has been deployed as of 1:30 UTC.

We are monitoring the situation and will post an update once we confirm this incident is fully resolved.

INVESTIGATING over 1 year ago - at 11/04/2022 01:26AM

Our Engineering team is investigating an issue with the creation of Mongo Managed Database clusters. At this time, users may experience errors in creating clusters via the Cloud Control Panel.

We apologize for the inconvenience and will share an update once we have more information.

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