Outage in DigitalOcean

Spaces, App Platform and Container Registry

Resolved Minor
November 17, 2022 - Started over 1 year ago - Lasted about 9 hours
Official incident page

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Outage Details

As of 10:45 UTC, our Engineering team is investigating an issue with DigitalOcean Container Registry in the NYC3 region. At this time, users may experience slow responses or errors while interacting and authenticating with the DigitalOcean Container Registry, creating new container registries, and pushing/deleting images to/from registries. We apologize for the inconvenience and will share an update once we have more information.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/17/2022 07:54PM

Our Engineering team has confirmed that this incident impacting Spaces, App Platform, and DigitalOcean Container Registry users in the NYC3 region has been fully resolved.

From 10:45 UTC - 17:35 UTC users may have experienced an increased error rate when accessing Spaces objects and errors while interacting and authenticating with the DigitalOcean Container Registry, creating new container registries, and pushing/deleting images to/from registries. App Platform users may have also experienced build failures.

If you continue to experience any issues with these services please submit a ticket to our customer support team for assistance. Thank you for your patience.

MONITORING over 1 year ago - at 11/17/2022 06:04PM

At 17:30 UTC our Engineering team deployed a permanent fix to the issue impacting App Platform, Spaces, and Container Registry services in the NYC3 region. We have not seen any further reports of ongoing issues related to this incident, but we will continue to monitor the situation for a while longer to ensure stability.

As soon as we have confirmation that the incident has been fully resolved we will provide a final update. Thank you again for your patience.

IDENTIFIED over 1 year ago - at 11/17/2022 04:45PM

As of 16:25 UTC, our Engineering team has identified the issue impacting App Platform, Spaces, and Container Registry services in the NYC3 region. A temporary fix has been employed to mitigate customer impact. Users should no longer experience any issues from this incident, however we are closely monitoring performance as a permanent fix is being established. We will provide another update as soon as more details are available.

Thank you for your patience and we apologize for the inconvenience.

INVESTIGATING over 1 year ago - at 11/17/2022 12:43PM

As of 12:30 UTC, on further investigation, our Engineering team found that this issue is impacting Spaces, App Platform, and DigitalOcean Container Registry users in the NYC3 region. At this time, users may experience an increased error rate when accessing Spaces objects and errors while interacting and authenticating with the DigitalOcean Container Registry, creating new container registries, and pushing/deleting images to/from registries.

App Platform users may experience build failures.

We apologize for the inconvenience and will share an update once we have more information.

INVESTIGATING over 1 year ago - at 11/17/2022 12:42PM

As of 12:30 UTC, on further investigation, our Engineering team found that this issue is impacting Spaces, App Platform, and DigitalOcean Container Registry users in the NYC3 region. At this time, users may experience an increased error rate when accessing Spaces objects and errors while interacting and authenticating with the DigitalOcean Container Registry, creating new container registries, and pushing/deleting images to/from registries.

App Platform users may experience build failures.

We apologize for the inconvenience and will share an update once we have more information.

INVESTIGATING over 1 year ago - at 11/17/2022 12:09PM

As of 11:50 UTC, on further investigation, our Engineering team found that this issue is impacting Spaces and App Platform users along with the DigitalOcean Container registry in the NYC3 region. At this time, users may experience errors while interacting and authenticating with the DigitalOcean Container Registry, creating new container registries, and pushing/deleting images to/from registries.

App Platform users may experience build failures.

We apologize for the inconvenience and will share an update once we have more information.

INVESTIGATING over 1 year ago - at 11/17/2022 11:13AM

As of 10:45 UTC, our Engineering team is investigating an issue with DigitalOcean Container Registry in the NYC3 region. At this time, users may experience slow responses or errors while interacting and authenticating with the DigitalOcean Container Registry, creating new container registries, and pushing/deleting images to/from registries.

We apologize for the inconvenience and will share an update once we have more information.

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