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Outage in DigitalOcean

Droplet Creation in SFO3

Resolved Minor
January 11, 2023 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

As of 00:00 UTC, Our Engineering team is investigating an issue with Droplet creation in our SFO3 region. During this time, a subset of users may experience issues while creating Droplets, Load Balancers, Managed Databases, or Kubernetes clusters. We apologize for the inconvenience and will share an update once we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 01/11/2023 02:06AM

As of 01:16 UTC, we have confirmed the issue with the creation of Droplets and Droplet-based products is fully resolved. Thank you for your patience. If you continue to experience any problems, please open a support ticket from within your account.

MONITORING about 3 years ago - at 01/11/2023 01:18AM

Our Engineering team identified the root cause and implemented a fix to resolve the issue with Droplet creation in our SFO3 region. Users should now be able to create Droplets and Droplet-based services in this region. We are monitoring the situation closely and will post an update once the matter is completely resolved.

INVESTIGATING about 3 years ago - at 01/11/2023 12:38AM

As of 00:00 UTC, Our Engineering team is investigating an issue with Droplet creation in our SFO3 region. During this time, a subset of users may experience issues while creating Droplets, Load Balancers, Managed Databases, or Kubernetes clusters. We apologize for the inconvenience and will share an update once we have more information.

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