Outage in DigitalOcean

Networking Connectivity in TOR1

Resolved Minor

January 13, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor DigitalOcean outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DigitalOcean, and never miss an outage again.
Start Free Trial

Outage Details

Our Engineering team is investigating an issue with network connectivity in our TOR1 region, beginning 16:24 UTC. At this time, users may see high amounts of packet loss, network timeouts, or increased latency to Droplets and Droplet-based services. We'll post an update as soon as we have further information.

Components affected

DigitalOcean Networking DigitalOcean TOR1

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/13/2023 05:53PM

Our Engineering team has confirmed full resolution of the issue that impacted network reachability in our TOR1 region. All services and resources should now be fully reachable.

If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. Thank you for your patience and we apologize for any inconvenience.

MONITORING over 1 year ago - at 01/13/2023 05:13PM

Our Engineering team has identified an issue that impacted network connectivity to the TOR1 region. Between 16:24 - 17:01 UTC, users may have noticed network reachability issues to Droplets and Droplet-based services, like Managed Kubernetes and Database Clusters. The team has observed network stability after the initial outage.

We are monitoring the situation and will post an update once we confirm the issue is fully resolved.

INVESTIGATING over 1 year ago - at 01/13/2023 04:58PM

Our Engineering team is investigating an issue with network connectivity in our TOR1 region, beginning 16:24 UTC. At this time, users may see high amounts of packet loss, network timeouts, or increased latency to Droplets and Droplet-based services.

We'll post an update as soon as we have further information.

Latest DigitalOcean outages

Subsea Fiber Faults Between Europe and Asia - 4 days ago

Multiple services down and API availability - 8 days ago

Droplet Create Failures in SGP1 - 16 days ago

App Platform in SGP1 - 22 days ago

Managed Databases Control Plane - 28 days ago

The easiest way to monitor DigitalOcean and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook