Outage in DigitalOcean

Multiple services down and API availability

Resolved Minor
July 02, 2023 - Started 10 months ago - Lasted about 4 hours
Official incident page

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Outage Details

As of 05:22 UTC, our Engineering team is investigating an issue impacting our API and Droplets. During this time, users may experience errors when trying to use the public API at api.digitalocean.com, when attempting to create new user registrations, and may see issues with processing Droplet events. We are now confirming the full impact, but users may also notice problems with other services. We regret any inconvenience and will let you know as soon as more information is available
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/02/2023 10:01AM

Our Engineering team has confirmed that the issue impacting Public API and multiple services has been fully resolved.

Users should no longer experience issues with Billing services, new User registrations, and Droplet event processing. All services related to the App platform, Managed Kubernetes, Container Registry, and Block Storage Volumes should be functioning normally.

If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. Thank you for your patience.

MONITORING 10 months ago - at 07/02/2023 09:38AM

Our Engineering team had already deployed a fix earlier and that has mitigated the issue impacting Public API and multiple services.

As of 09:20 UTC, our Engineering team found issues related to Billing services which have been mitigated as well after a fix was deployed.

As of now, users should no longer experience issues with new User registrations and Droplet event processing. All services related to the App platform, Managed Kubernetes, DigitalOcean Container Registry, and Block Storage Volumes should be functioning normally at this time.

We will continue to monitor the situation and will post an update once we confirm the issue is fully resolved.

MONITORING 10 months ago - at 07/02/2023 07:12AM

As of 06:48 UTC, our Engineering team confirmed that the fix applied has mitigated the issue impacting Public API and multiple services.

Users should no longer experience issues with new user registrations, Droplet event processing, App platform, Managed Kubernetes, Container Registry, and Block Storage Volumes. We are monitoring the situation and will post an update once we confirm the issue is fully resolved.

INVESTIGATING 10 months ago - at 07/02/2023 06:14AM

As of 05:22 UTC, our Engineering team is investigating an issue impacting our API and Droplets.
During this time, users may experience errors when trying to use the public API at api.digitalocean.com, when attempting to create new user registrations, and may see issues with processing Droplet events.

We are now confirming the full impact, but users may also notice problems with other services. We regret any inconvenience and will let you know as soon as more information is available

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