Outage in DigitalOcean

New customer signups

Resolved Minor
September 23, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Need to monitor DigitalOcean outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DigitalOcean, and never miss an outage again.
Start Free Trial

Outage Details

As of 08.45 UTC, our Engineering team is investigating an issue with new customer signups. During this time, some new customers are unable to finish the signup process, as the submit button for the initial questionnaire does not proceed further. We apologize for the inconvenience and will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 09/23/2023 01:45PM

Our engineering team has confirmed that the issues affecting the new signups have been fully resolved. We appreciate your patience throughout the process and if you continue to experience problems, please open a ticket with our support team for further review.

MONITORING almost 2 years ago - at 09/23/2023 09:53AM

Our Engineering team has implemented a fix to resolve the issue impacting new account signups and monitoring the situation. We will post an update as soon as the issue is fully resolved.

IDENTIFIED almost 2 years ago - at 09/23/2023 09:40AM

Our Engineering team has identified the issue impacting new account signups and is actively working on a fix. We will post an update as soon as additional information is available.

INVESTIGATING almost 2 years ago - at 09/23/2023 09:13AM

As of 08.45 UTC, our Engineering team is investigating an issue with new customer signups. During this time, some new customers are unable to finish the signup process, as the submit button for the initial questionnaire does not proceed further.

We apologize for the inconvenience and will provide an update as soon as possible.

Latest DigitalOcean outages

Adding Payment Card - 5 days ago
Support Contact Form - 10 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook