Outage in DigitalOcean

Container Registry in NYC3

Resolved Minor
September 26, 2023 - Started 8 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Since 09:30 PM UTC, our Engineering team observed issues with the DigitalOcean Container Registry in the NYC3 region. Starting this time, users might have experienced slow responses or errors while interacting and authenticating with the DigitalOcean Container Registry, creating new container registries, and pushing/deleting images to/from registries. Our Engineering team is actively working on fixing this issue with the Container Registry in the NYC3 region. We apologize for the inconvenience and will share an update once we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/26/2023 11:45PM

Our Engineering team has confirmed that the issue with our Container Registry services in the NYC3 region has been fully resolved.

All operations should now be operating normally with our Container Registry services. If you continue to experience any trouble with these services please open a ticket with our support team.

Thank you for your patience and we apologize for the inconvenience.

IDENTIFIED 8 months ago - at 09/26/2023 05:15PM

While monitoring the implemented fix, our Engineering team identified additional customer impact and are working on an additional fix. At this time, users may still experience authorization issues and errors when interacting with registries.

We will provide an additional update as soon as we have more information.

MONITORING 8 months ago - at 09/26/2023 04:13PM

Our Engineering team has implemented a fix to resolve the issue with DigitalOcean Container Registry in our NYC3 region. Users should no longer experience slow response or errors while interacting and authenticating with the DigitalOcean Container Registry, creating new container registries, and pushing/deleting images to/from registries.

We are continuing to monitor the situation for stability and will post an update once we confirm the issue is fully resolved.

IDENTIFIED 8 months ago - at 09/26/2023 01:35PM

Our Engineering team continues to work on a fix for the issues with the DigitalOcean Container Registry in NYC3. At this time, manual remediation is being taken to correct customer registries which are not functioning.

If you are experiencing slow responses or errors while interacting and authenticating with your registry, creating new registries, and pushing/deleting images to/from registries, please open a support ticket from within your account so that our Engineering team can remediate your registry immediately.

We will post another update on the broader fix as soon as we have more information.

IDENTIFIED 8 months ago - at 09/26/2023 07:29AM

Our Engineering team has identified the cause of the issues with the DigitalOcean Container Registry in the NYC3 region and is actively working on a fix.

At this time a subset of users might continue to experience slow responses or errors while interacting and authenticating with the DigitalOcean Container Registry, creating new container registries, and pushing/deleting images to/from registries.

We will post an update as soon as additional information is available.

INVESTIGATING 8 months ago - at 09/26/2023 06:45AM

Since 09:30 PM UTC, our Engineering team observed issues with the DigitalOcean Container Registry in the NYC3 region. Starting this time, users might have experienced slow responses or errors while interacting and authenticating with the DigitalOcean Container Registry, creating new container registries, and pushing/deleting images to/from registries.

Our Engineering team is actively working on fixing this issue with the Container Registry in the NYC3 region. We apologize for the inconvenience and will share an update once we have more information.

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