Outage in DocuSign
Customers may see inaccurate statuses of envelopes (IM-39711)
Resolved Minor
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Outage Details
Components affected
DocuSign NA4Latest Updates ( sorted recent to last )
The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
A fix has been implemented and we are monitoring the results.
Recovery is underway, an update will be provided shortly.
The team has identified the issue and is working to remediate it. Customers may see a delay in search results and reports, and envelopes may appear missing post-transfer or in manage tabs.
We are currently investigating the issue.
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