Outage in Dovetail

Video uploads and audio transcriptions failing to process

Resolved Minor
June 10, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor Dovetail outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Dovetail, and never miss an outage again.
Start Free Trial

Outage Details

Due an issue with an upstream service provider, some video processing may take a longer time than usual or fail.
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 06/10/2022 04:34AM

Our upstream service provider is recovering and we have applied an additional fix to process videos using an alternate method. Processing may be slow as we work through a backlog of videos.

INVESTIGATING almost 2 years ago - at 06/10/2022 03:38AM

Newly uploaded videos are failing to process. Highlight reel exports and audio transcription are also impacted.

INVESTIGATING almost 2 years ago - at 06/10/2022 03:36AM

Due an issue with an upstream service provider, some video processing may take a longer time than usual or fail.

Stay informed of vendor status updates

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime