Outage in Dovetail

Degraded search performance

Resolved Minor
April 21, 2023 - Started about 1 year ago - Lasted 5 days
Official incident page

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Outage Details

We are seeing degraded search performance and timeouts. We are currently investigating the issue and planning remediation.
Components affected
Dovetail Core
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/26/2023 06:59AM

Search performance has reverted to normal levels since remediation was implemented.

MONITORING about 1 year ago - at 04/21/2023 04:49AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 04/21/2023 04:19AM

We are seeing degraded search performance and timeouts. We are currently investigating the issue and planning remediation.

Latest Dovetail outages

Some customers may be unable to see Projects inside folders - about 2 months ago
Search is not working - about 2 months ago
Slight increase in latency in oauth signups - about 2 months ago
Project readmes fail to load - 2 months ago
Tag page is currently unavailable. - 2 months ago

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