Possible Issue with Uplynk Analytics Platform on our Video Streaming Service

We are investigating an issue that might be impacting the Analytics Platform on our Edgio Streaming Service. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 20-30 minutes or as new information becomes available.

We are investigating an issue that might be impacting the Analytics Platform on our Edgio Streaming Service. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 20-30 minutes or as new information becomes available.

Edgio Engineers have identified the issue impacting the Analytics Platform on the Edgio Streaming Service. Analytics queries may be slow or unresponsive. Actual video streaming service is not impacted. Engineers are taking mitigation steps to expedite recovery and normal operation. Next expected update as new information becomes available.

Edgio Engineers have identified the issue impacting the Analytics Platform on the Edgio Streaming Service. Analytics queries may be slow or unresponsive. Actual video streaming service is not impacted. Engineers are taking mitigation steps to expedite recovery and normal operation as quickly as possible, however it may take some time to fully resolve. As further information becomes available , we will provide a prompt update.

Edgio Engineers are continuing to work to mitigate the issue impacting the Analytics Platform on the Edgio Streaming Service. The actual video streaming service is not impacted. Long time-range analytics queries greater than 2 days may be slow or unresponsive. Engineers are migrating datasets to improve performance for long time-range queries while maintaining the current dataset for short time-range queries. This work is estimated to take approximately 1 day to complete. We thank you for your patience in this matter and will provide further updates as new information becomes available.

Edgio Engineers are continuing to work to mitigate the issue impacting the Analytics Platform on the Edgio Streaming Service. The actual video streaming service is not impacted. Long time-range analytics queries greater than 2 days may be slow or unresponsive. Work is still ongoing to fully resolve this issue. We thank you for your patience in this matter and will provide further updates as new information becomes available.

Edgio Engineers have mitigated the issue impacting the Analytics Platform on the Edgio Streaming Service. The actual video streaming service was not impacted. Internal testing is indicating normal performance.