Outage in Egnyte

Intermittent issues in WebUI (US-East Coast,US-West Coast)

Resolved Minor
March 02, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating issues in Metadata operations with our WebUI service in the US-East Coast and US-West Coast regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte Web UI
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/02/2024 01:50AM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

MONITORING 2 months ago - at 03/02/2024 01:39AM

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

IDENTIFIED 2 months ago - at 03/02/2024 01:15AM

Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

INVESTIGATING 2 months ago - at 03/02/2024 12:47AM

We are currently investigating issues in Metadata operations with our WebUI service in the US-East Coast and US-West Coast regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

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