Outage in Egnyte

Intermittent issues with Two-Factor Authentication in US-East Coast

Resolved Major
March 26, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with a third-party vendor that is affecting our Two-factor authentication services. Our team is working closely with the vendor to resolve the issue as quickly as possible. We will provide an update as soon as more information becomes available.
Components affected
Egnyte TFA
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2024 02:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/26/2024 01:46PM

A fix has been implemented by third-party vendor and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/26/2024 01:29PM

We are currently experiencing issues with a third-party vendor that is affecting our Two-factor authentication services. Our team is working closely with the vendor to resolve the issue as quickly as possible. We will provide an update as soon as more information becomes available.

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