Outage in eloomi

Service Interuption

Resolved Minor
December 01, 2022 - Started 4 months ago
Official incident page

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Outage Details

Some customers may be unable to access their eloomi platforms. The root cause has been identified and is related to an error in of our databases that is making the platforms hosted in it inaccessible. A full backup from yesterday has been initiated and platform access is being restored at the moment. Stayed tuned for more updates.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/01/2022 11:30AM

The affected platforms have now been restored and are running optimally. This incident is hereby resolved. We apologise for the inconvenience.

IDENTIFIED 4 months ago - at 12/01/2022 09:21AM

Some customers may be unable to access their eloomi platforms. The root cause has been identified and is related to an error in of our databases that is making the platforms hosted in it inaccessible.

A full backup from yesterday has been initiated and platform access is being restored at the moment.

Stayed tuned for more updates.

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