Outage in Envoy

Users Unable to load Visitors tab on web dashboard

Resolved Major
June 03, 2022 - Started about 3 years ago - Lasted 16 minutes
Official incident page

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Outage Details

we are aware of an issue where users are unable to load the Visitors tab on the web dashboard and we are investigating it.
Components affected
Envoy Visitor registration Envoy dashboard
Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 06/03/2022 09:43PM

We are aware of an issue where users are unable to load the Visitors tab on the web dashboard and we are investigating it.
Users are seeing the message "you don't have access to this page"

Users are also Unable to Edit the Employee Registration flow

INVESTIGATING about 3 years ago - at 06/03/2022 09:32PM

We are aware of an issue where users are unable to load the Visitors tab on the web dashboard and we are investigating it.
Users are seeing the message "you don't have access to this page"

INVESTIGATING about 3 years ago - at 06/03/2022 09:28PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 06/03/2022 09:27PM

we are aware of an issue where users are unable to load the Visitors tab on the web dashboard and we are investigating it.

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