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Outage in Envoy

Error message when using mobile app

Resolved Minor
May 10, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are looking into the issue of users getting the message “something went wrong” when using the Envoy Mobile App.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 05/10/2023 02:16PM

Happy to report that the issue has been resolved. If you encounter any further issues, please don't hesitate to contact Envoy support for assistance.

MONITORING almost 3 years ago - at 05/10/2023 01:12PM

We have implemented a fix and are monitoring our systems.

INVESTIGATING almost 3 years ago - at 05/10/2023 12:07PM

We are looking into the issue of users getting the message “something went wrong” when using the Envoy Mobile App.

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