Outage in Etail Solutions

EVP Operational Incident - Monitoring

Resolved Major
February 06, 2023 - Started about 1 year ago - Lasted about 22 hours
Official incident page

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Outage Details

Operational issue that is occurring that affects system functionality is preventing EVP services. We are working to restore services as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/07/2023 02:27PM

A recoverable hardware failure has been determined as the root cause. To prevent future occurrences the impacted EVP services will be migrated as soon as possible.

MONITORING about 1 year ago - at 02/06/2023 05:07PM

System is back online and we are monitoring for issues and investigating root cause.

INVESTIGATING about 1 year ago - at 02/06/2023 04:59PM

Operational issue that is occurring that affects system functionality is preventing EVP services. We are working to restore services as soon as possible.

Latest Etail Solutions outages

Batch System-wide Issue - 2 months ago
FTP Service Restarting - 2 months ago
EVP Web Login Issue - 8 months ago

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