Outage in Exact System

Delay in Rabobank PSD2 bank files (NL)

Resolved Minor
January 20, 2023 - Started over 2 years ago - Lasted 3 days
Official incident page

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Outage Details

There is a possibility that the bank files automatically received through the Rabobank PSD2 bank link have some delay. If you are experiencing this problem, you can always manually request these files in your financial cockpit to receive them. We are currently investigating this issue. Our apologies for the inconvenience.
Components affected
Exact System Uren & Facturen Exact System Mijn[Kantoor] Exact System Project Management Exact System Boekhouden Exact System Accountancy Exact System Exact bouw7 Exact System Handel Exact System Productie
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/23/2023 02:41PM

The Rabobank has resolved the issue. All customer impact is gone.

INVESTIGATING over 2 years ago - at 01/23/2023 09:06AM

The Rabobank is continuing to investigate this issue. As soon as we have an update we will share it here. We apologize again for the inconvenience.

INVESTIGATING over 2 years ago - at 01/23/2023 07:47AM

Together with Rabobank we are investigating this issue.

INVESTIGATING over 2 years ago - at 01/20/2023 05:08PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/20/2023 05:06PM

There is a possibility that the bank files automatically received through the Rabobank PSD2 bank link have some delay. If you are experiencing this problem, you can always manually request these files in your financial cockpit to receive them. We are currently investigating this issue. Our apologies for the inconvenience.

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