Outage in Exact System

Exact Cloud Services e-mail issue

Resolved Major
March 21, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Currently you may experience an issue with e-mail exchange in the cloud environment
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/21/2023 11:26AM

This incident has been resolved.

MONITORING about 2 years ago - at 03/21/2023 11:12AM

The mail service has been restored, we are monitoring the solution

IDENTIFIED about 2 years ago - at 03/21/2023 11:03AM

The issue is limited to customers on our healthcare platform

IDENTIFIED about 2 years ago - at 03/21/2023 10:31AM

We have identified the cause of the mail issue and are working on restoring the service. We expect a solution in the next 1,5 - 2 hours

INVESTIGATING about 2 years ago - at 03/21/2023 10:29AM

Currently you may experience an issue with e-mail exchange in the cloud environment

Latest Exact System outages

Exact Online collaboration - Withdrawals and forced approvals of income tax returns go to wrong email addresses (NL) - about 13 hours ago
Exact Online Premium - Performance issues Exact Online Premium (Global) - about 19 hours ago
Exact Online - Error when printing sales order or generating sales invoice. (Global) - about 20 hours ago
Exact Online Fiscaal - Not possible to send Service Message Assessments (SBA) (NL) - about 21 hours ago
Exact Globe+ – Not possible to sent E-invoices via Peppol using a OIN Number. - about 21 hours ago

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